The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Work sites may include: | building surroundingsbuildingsdomestic, commercial or industrial premises. |
Company requirements may include: | access and equity policy, principles and practicebusiness and performance plansclient communication proceduresclient confidentiality proceduresclient service standardscompany goals, objectives, plans, systems and processescompany issued identification badge, card or passcompany policies and proceduresdefined resource parametersdress and presentation requirementsduty of care, code of conduct and code of ethicsemergency response and evacuation proceduresemployer and employee rights and responsibilitiesenvironmental control procedures establishing operator identity with clientinternal communication channels and reporting proceduresmaintenance procedures for equipment and PPEOHS policies and procedurespersonnel practices and guidelinespolicies and procedures relating to own role, responsibility and delegationquality and continuous improvement processes and standardsrecords and information systems and processestraining (induction and refresher) materialswork site access security clearance procedures. |
Work order information may include: | access to work site, including:timing of accessaccess and egress pointsbudget allocationscompletion times and datesdress and presentation requirementsjob requirements and taskslegislative and local government requirementsOHS requirements and emergency response proceduresresource requirements – equipment and materialsspecific client requirements, such as:noise controlsensitivity of occupants to pests or pest managementrelationships with other customer activitiesuse of signage and barrierswork scheduleswork site contact personsworking in isolated or remote locations. |
Appropriate persons may include: | clientscolleaguesmanagerspersons in control of work sitesupervisors. |
Hazards may include: | allergic reactions to chemicals, pests or equipment, including latex allergiesbiological and animal wastebites and stingsblood and blood-stained productsconfined or restricted spacescontaminated clothing, materials or equipmentdamaged or inappropriate equipmentdust and fibreselectrical hazards arising from:cableselectrical fittings:switcheslightsuntested electrical equipmentextremes of heat and temperaturefatiguefiregasheightsinadequate lighting and ventilationinfectious and zoonotic diseases, such as:scabiesQ feverleaks, spills, splashes and spraysmisunderstanding label information and instructionsmobile or vehicle hazards around plant and vehiclesmoving or unguarded partsnoiseoccupational violence and bullyingover-familiarity with routine procedures causing lack of attention to detail of manufacturer’s label instructionspoor personal hygiene practicesrelease of substances with negative environmental impactunclear or ambiguous work order informationunsafe manual-handling techniques, including awkward and repetitive posturesunsafe underfoot conditions, such as slippery, uneven and rough surfaceswork in unfamiliar isolated or remote environments. |
Risks may include: | public healthenvironmental concerns. |
Legislative requirements may include: | Australian standards, quality assurance and certification requirementsaward and enterprise agreementsindustry advisory standards and codes, such as:building codesdangerous goods codesrelevant commonwealth, state and territory legislation and local government regulations that affect company operation, such as:anti-discrimination and diversitychemical controlschemical registers and manifestsconsumer protection legislationdangerous goods Acts and regulationsdeclared pest (plant and animal) reportingenvironmental protection issuesequal employment opportunityfreedom of informationindustrial relationsmotor and commercial vehicle transportationmotor licence and endorsement regulationsOHS Acts and regulationsprivacypublic healthtrade practicesworkplace consultative arrangements. |
Occupational health and safety (also known as workplace health and safety) requirements may relate to: | allergic reactions, such as contact dermatitisanimal management or control procedurescommunication devices for isolated or remote locations, such as:mobile phonetwo-way radiodermatoxicological control and prevention measuresemergency procedures for contact with toxic substances, such as:splashes in eye or on skininhalationingestionhazard identification and risk assessment mechanismshierarchy of hazard control proceduresindustry advisory standardsinformation provided by national registration authority for chemical approval and state government authorities, such as:agricultureenvironment protectionhealthprimary industryinjury and dangerous occurrence reportingnational and industry codes of practiceOHS control procedures, such as:health and safety plansjob plansjob safety analysesrisk assessmentssafe operating practices or proceduressafe work instructionssafe work method statementshealth surveillance and monitoring, such as regular blood testingroutes of entry and potential symptoms of exposure to chemicalssafe work practices for equipment, PPE and chemical storage, including interpretation of:MSDShazardous substance information, such as long latency periodssafety, induction and refresher trainingselection and use of PPE and clothing appropriate to hazardup-to-date electrical test and tag complianceuse of chemicals according to MSDSuse of residual current devicesuse, storage and maintenance of equipment according to manufacturer specifications and equipment operating manualswithholding periods and spray drift. |
Public health and safety may affect: | animalsclient’s staffcolleaguescustomersdistributorsfacility usersgeneral public, including neighbours and bystandersinspectorsretailerssupplierstrade and service providers. |
Personal protective equipment may include: | air-line and self-contained respiratorsbreathing respirators:full-facehalf-facechemical-impervious gloveschemical-resistant apronscommunication equipmentcontaminated clothing bagscradlesdrinking fluidsdust maskseye protection, such as:safety glassesgoggleseyewashes and showersface shields (splash-proof)first aid kits appropriate to tasks and locationshair netshard hatshigh-visibility vests or clothinglong pantsnoise protectionnon-slip safety shoes or bootsoveralls, coveralls or other chemical protective clothingprodding or probing sticks and rodssafety harnessessoap and towelssunscreentongstorcheswashable sun hatswet-work protective clothing. |
Manufacturer specifications may include: | emergency response resourcesequipment operating manualsgovernment publicationsinstructional guidesMSDSother resources supplied by manufacturer, such as:laminated cardsnoticeswall postersproduct labelssafety instructions pre-printed on equipment. |
Pests may include: | any pest of commercial significance in an urban environment, excluding timber pests, such as:borerscarpenter antstermiteswood decay fungi. |
Pesticide application methods may include: | placements, such as:baitsliquidspowdersspace treatments. |
Environmental requirements may include: | clean up, containment or isolationcompany policies and guidelinesemergency chemical spill control measureshazardous materials handlingregulations, by-laws and guidelines of environmental protection agencies and government departments, such as:agricultureemergency servicesnational parks and wildlife. |
Clients may include: | bodies corporatebuilding supervisorscompanies or organisationsenvironmental health officersexecutive housekeepersmaintenance managersownerspersons in control of work processesproperty agents or managerstenants. |
Pest management plan may include: | advice on health, safety, environmental and other legislative mattersadvice on pest prevention strategieschemical application methodsdetails of pest and pest activityfollow-up pest management advice, monitoring and call-back schedulepest management optionstypes and quantities of chemicals to be used. |
Personnel may include: | client’s staffcolleaguespersons who handle and wash technician’s contaminated work clothessite visitors, including neighbours and bystandersvenue, facility, building or shopping centre staff and management. |
Equipment may include: | broomsbunding materialscamerasdishes or bowlsdrillsdusterselectrical extension leadselevated work platformsequipment decontamination materialsflexible lightsflushing agentsgeneratorshosesinjectorsknivesladdersmagnifying glassesmeasuring jugsmirrorsprobessafety harnessessand and other absorbent materialsscrewdriverssharps containersshovels and rakessound, moisture and movement detectorsspecimen bottlesspray equipmenttorchestrayswaste disposal containers. |
Pesticides may include: | avicidesbiological treatments that include insect growth regulators and natural pathogensfungicidesherbicidesinsecticidesrodenticides. |
Signage and barriers may include: | physical barriers and restraints erected to restrict access to work sitesigns complying with legislative requirements or Australian standards that warn of danger or adverse conditions. |
Emergency response procedures include: | clean upcontainmentdecontaminationfirst aidisolationnotification of authoritiesuse of firefighting appliancesuse of PPEwork site or workplace evacuation. |
Waste may be solid or liquid and include: | contaminated or hazardous biological wasteused containersused or contaminated PPE, such as disposable gloves. |
Regulatory and company documentation may include: | accident and incident reportscertificates and noticescustomer files and databasesinvoicesjob sheetslogbooksOHS control procedures and formsreceiptsrisk assessmentswork diaries. |